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Policies

Store Policies

Terms and Conditions Of Sale

PLEASE READ THIS POLICY CAREFULLY. IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOU.

These terms and conditions apply to the purchase and sale of merchandise through www.PocketSquareZ.com (referred to as the “site”). By placing an order for merchandise, you represent that you are over eighteen years of age and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you should not obtain merchandise from this site. These terms and conditions are subject to change by Grandy's Creations. (sometimes referred to as “us” or “we”) without prior notice at any time, in our sole discretion. You should also review carefully our Privacy Policy before placing an order for merchandise through this site.

  1. Order Acceptance and Cancellation.

We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card account has been charged and your order is canceled, you will receive a prompt refund to your credit card account. Once an order has been placed, it cannot be canceled by you. We are not responsible for orders that are not received due to technical difficulties transmitting to or within our site.

  1. Payment Terms and Sales Taxes.

Payment must be received by us prior to shipping your order. We accept payment by PayPal, VISA, MasterCard, American Express and Discover Card for all purchases. We also accept payment by money order (with a reference to your name/order). You represent and warrant that: (a) all information you supply to us is correct, (b) charges incurred by you will be honored by your credit card company. All payments must be in United States dollars. Your current billing address and telephone information must be included with every order.

  1. Changes in Merchandise.

We constantly update our merchandise, and may discontinue merchandise at any time without notice. We will not be liable for the lack of availability of merchandise through our site. All pricing for the merchandise available on our site is subject to change.

  1. Shipping Policy.

We endeavor to ship all merchandise within 10 days after processing each order and use only national carriers (UPS, FedEx, and USPS) . Rural addresses, as determined by the carrier, may require additional time for delivery and, as with addresses containing a P.O. Box or APO Box number, and delivery by  USPS, do not qualify for guaranteed on time delivery. No C.O.D. orders can be accepted. Your signature at time of delivery may be required. There may be occasional delays beyond our control and the normal shipping time. If the delay is more than five days, we will send you an e-mail message notifying you of the delay. If the delay is less than five business days, we will ship the merchandise as soon as it is completed. You must notify the carrier and us of non-receipt of any merchandise within fifteen days from the date of purchase. Failure to notify the carrier and us within this 15-day period constitutes your waiver of all claims for loss of merchandise. International customers are responsible for all import duties and custom charges for merchandise sent outside of the U.S. 

  1. Advertising Disclaimer and Trademarks.

In the event merchandise is listed at an incorrect price or with incorrect information due to a typographical error on our site, we shall have the right to cancel any orders placed for merchandise at the incorrect price.

  1. Disclaimer and Limitation of Liability.

Our responsibility for defects relating to the merchandise available on our site is limited to the procedures described in our return policy set forth below. ALL MERCHANDISE AVAILABLE ON THIS SITE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN. IN NO EVENT SHALL WE,  EMPLOYEES, OR HELPERS (COLLECTIVELY OUR “AFFILIATES”) HAVE ANY OBLIGATIONS OR LIABILITIES TO YOU OR ANY OTHER PERSON FOR LOSS OF PROFITS, LOSS OF BUSINESS OR USE, OR FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER THEORY OR FORM OF ACTION, EVEN IF WE OR OUR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF, ARISING OUT OF OR IN CONNECTION WITH THE SALE, DELIVERY, USE, OR PERFORMANCE OF THE MERCHANDISE AVAILABLE THROUGH THIS SITE. NO ONE IS AUTHORIZED TO MODIFY THIS LIMITATION. OUR MAXIMUM LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE MERCHANDISE ORDERED THROUGH OUR SITE. 

  1. Return Policy.

We offer a 10 day return policy on all products, provided we have made the mistake on custom items.  Also all returned merchandise must be 100% complete unaltered and must be unworn. To return products, you must call (215) 554-0889 or e-mail PocketSquareZ@aol.com and obtain authorization within the 10-day period and before shipping the item. No returns of any type will be accepted without authorization. You are responsible for insuring that your return reaches us within the required time limits. You are responsible for shipping charges on returned items. You must insure the shipment or accept the risk of loss or damage during shipment. Defective merchandise may be returned directly to us only within 10 days from the invoice date, and at our discretion, you will be offered a credit, replacement, exchange or we refund your money.

  1. Force Majeure.

We shall be excused from liability for non-delivery or delay in delivery of products and service available through our site arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbances, war, fire, accident, adverse weather, inability to secure transportation, governmental acts or regulations, and other causes or events beyond our reasonable control.

  1. Entire Agreement and Other Documents.

These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof and supersede all prior agreements and understandings of the parties with respect hereto. Any attempt to alter, supplement or amend this document shall be null and void, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with this site is in conflict or inconsistent with these terms and conditions, these terms and conditions shall take precedence.

  1. Governing Law and Statute of Limitations.

This site is controlled by us from our office within the State of Pennsylvania. It can be accessed throughout the United States, as well as from other countries around the world. As each of these places has laws that may differ from those of Pennsylvania, by accessing this site you agree that the statutes and laws of the State of Pennsylvania, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this site and the purchase of merchandise available through this site.  Any cause of action brought by you against us must be instituted within one month after the cause of action arises or be deemed forever waived and barred.

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